Manychat

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. ManyChat allows teams to book appointments, send reminders, collect feedback, and share news using a centralized dashboard. Supervisors can also add tags to segment customers, create custom keyword triggers, and run automated drip sequences. ManyChat lets users build personalized chatbot flows, perform A/B tests to optimize campaign efficiency, and gain insights into performance analytics.