Omega-Order Tracking is one of the most comprehensive applications on Shopify that offers an all-in-one platform for tracking orders, managing shipments and customer post-purchase experience. With the app, shop owners or businesses can easily track all their shipments in one place, with real-time order tracking & customized tracking page, boost sales and customer loyalty. The app also provides fast, accurate and reliable tracking of nearly 400 couriers worldwide, with the ability to sync and track old orders, auto-send order notifications for different delivery checkpoints, create a branded tracking page with templates and customized options and hide Chinese origin or blacklisted keywords. The app also offers 24/7 livechat, email and Calendly support to ensure every step of the process goes smoothly.
- Track All Shipments in One Place: With Omega-Order Tracking, shop owners and businesses can quickly and accurately track all their shipments in one place, with real-time updates.
- Support for Old Orders: Easily sync and track old orders, giving customers an accurate picture of the shipment status.
- Auto-send Order Notifications: Automatically send customers order notifications for different delivery checkpoints.
- Customize Tracking Page & Notifications: With the drag-and-drop editor, easily customize the order tracking page and notifications to create a branded experience.
- Hide Chinese Origin & Blacklisted Keywords: Hiding Chinese origin or blacklisted keywords, allows shop owners and businesses to control what's visible to customers.
- Dedicated Support: Omega-Order Tracking provides 24/7 livechat, email and Calendly support to help shop owners and businesses navigate every step of the process.
- Real-time Updates & Notifications: Get real-time updates and notifications on orders, relieving customers of the stress of aiming for a “perfect delivery”.
- Track Nearly 400 Couriers: With the app, shop owners and businesses can track the services of nearly 400 couriers worldwide on one order tracking page.
- Proactively Reduce Support: Proactively reduce mundane supports, with timely order status notifications sent automatically.
- Boost Sales & Customer Loyalty: Create a branded tracking page with templates and customized options, boosting sales and customer loyalty.
Omega-Order Tracking offers a free plan, allowing shop owners and businesses to test out the app and its features, with the ability to upgrade to a BASIC ($7.99/month), PROFESSIONAL ($14.99/month) or ENTERPRISE ($34.99/month) plan depending on their needs. All plans also come with 24/7 support and access to the integrated customer database for tracking customer lifetime value and customer segmentation.
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